This Privacy Policy explains how Blend Software Innovations ("we", "us", or "our") collects, uses, and safeguards information when you visit this website or submit a consultation request. We keep data collection to the minimum needed to respond to your enquiry and operate the site.
1. Information we collect
We only collect information you choose to give us, plus a small amount of technical data needed to run the site securely.
- Contact details you submit — your name, work email, company, phone number (optional), area of interest, budget range, and the message you send through our consultation form.
- Attribution data — the referring page and browser user-agent for a submitted enquiry, so we understand how prospects reach us.
- Security data — a temporary, in-memory record of request rate per network connection, used only to throttle spam. We do not store your IP address with your enquiry.
2. How we use it
- To respond to your consultation request and communicate about a potential engagement.
- To maintain the security and integrity of the website, including preventing abuse of the contact form.
- To understand, in aggregate, how visitors find and use the site.
We do not sell, rent, or trade your personal information, and we do not use it for automated advertising.
3. Legal basis
Where applicable law (such as the GDPR) requires a legal basis, we rely on your consent when you submit the form and on our legitimate interest in responding to business enquiries and securing our systems.
4. Sharing and processors
We share information only with service providers that help us operate the site — for example, our hosting platform and email delivery provider — and only to the extent needed to deliver those services. These providers process data on our behalf under their own security and privacy commitments. We may also disclose information where required by law.
5. Retention
We keep enquiry records for as long as needed to evaluate and pursue a potential engagement, and to meet our legal and accounting obligations, after which they are deleted or anonymised.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to certain uses. To exercise any of these rights, email us at contact@blendsoftware.com and we will respond within a reasonable timeframe.
7. Cookies
This site uses only the strictly necessary cookies required for security and core functionality (for example, protecting the contact form against cross-site request forgery). It does not set third-party advertising or cross-site tracking cookies.
8. Security
We serve the site exclusively over HTTPS and apply industry-standard headers and controls to protect data in transit. No method of transmission or storage is perfectly secure, but we work to protect your information using appropriate technical and organisational measures.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above. Continued use of the site after an update constitutes acceptance of the revised policy.
10. Contact
Questions about this policy or your data can be sent to contact@blendsoftware.com.